Through our unique routing capabilities, Voyce Telecom also builds carrier diversity into the routing of each number.  If one carrier experiences a routing issue, it automatically flows to the next available carrier. This is known as Complex and Complimentary routing; a process that can eliminate outage issues on a specific carrier. If your existing carrier has ever had issues with their route, you have experienced the pain of having a business-critical number fail. When Complex and Complimentary routing is implemented, this issue is completely eliminated. Further, Voyce Telecom supports flexible pricing options by offering both flat rates and rate decks broken out by npa-nxx (depending upon customer routing capabilities).